Refund policy
Return & Refund Policy
We want every customer to have a positive experience with their purchase. Please review the following policy carefully before placing your order.
Order Changes & Cancellations
Once an order has been placed and entered our processing system, changes or cancellations may not be possible. Please make sure your shipping information, product selection, and order details are correct before completing your purchase.
Returns
Returns are accepted only when an item arrives damaged, defective, or incorrect. If you receive an item with an issue, please contact us at aquaguard223@outlook.com as soon as possible after delivery.
To help us resolve the issue quickly, please include:
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Your order number
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A description of the issue
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Clear photos or videos showing the item and the problem
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Any other relevant details about your order
Items that have been used, damaged after delivery, altered, or are otherwise not in their original condition may not qualify for a return.
Product Issues
If your order arrives damaged, defective, or different from what you ordered, please contact our support team so we can review the situation and determine the appropriate resolution.
Change of Mind
Please carefully review product information, sizing, colors, quantities, and other order details before purchasing. Orders placed by mistake or due to a change of preference may not qualify for a return or adjustment.
How to Contact Us
For questions regarding an order or a potential return, contact:
Email: aquaguard223@outlook.com
Please allow 1–2 business days for our support team to respond to your request.
By placing an order with us, you acknowledge and agree to the terms outlined in this Return & Refund Policy.